Effective date: 5 October 2026
We use registration, payment and learning information to provide your course and support your account. Paystack handles payment processing and Coursebox provides the learning portal. Contact management@oceanstechnology.co.uk about your information.
Who is responsible and how to contact us
Oceans Technology Higher Education (Pty) Ltd operates this website and manages course registrations. Our business contact address is Alkmaar Road, Sturrock Dock, Table Bay Harbour, Cape Town, South Africa, 8000. For privacy questions, requests or complaints, email management@oceanstechnology.co.uk and identify the request as a privacy matter.
This notice covers our website, registration and related administration. The linked Paystack and Coursebox notices also explain their processing when you use those services. A privacy notice informs you about processing; it is not blanket consent to unrelated uses of your information.
Information processed
Registration and billing records can include your name, email address, account information, billing address, country, contact details you provide, selected courses, order records, transaction references and support correspondence. Required fields are identified on the relevant form. Without essential registration or billing details we may be unable to arrange your purchase or access.
Coursebox processes information associated with your learning account and the features used in your course, such as enrolment, progress, assessment responses, submitted work and completion. Website hosting and security systems process technical information such as IP addresses, browser/device details, access times and error or security logs.
Payment-card details are entered through Paystack's payment interface. We receive the payment status and transaction information needed to administer the registration. Do not send passwords, full card numbers or security codes by email or a website enquiry.
Purposes and lawful processing
We use the necessary details to respond to enquiries, create and administer accounts, process course registrations, confirm payment, arrange learning access, maintain learning records and resolve support requests. We retain appropriate records for accounting, legal obligations and disputes and use proportionate technical information to secure and operate the service.
Where applicable data-protection law requires a stated legal basis, service and registration processing is necessary to perform the agreement or take requested steps before it. Legally required records are processed to meet legal obligations. Proportionate security, fraud prevention and service administration rely on legitimate interests where permitted and balanced against your rights. Optional marketing and non-exempt tracking require consent where the law requires it. We do not treat acceptance of course terms as consent to optional marketing.
Providers and recipients
Relevant information is available to authorised personnel and technical support providers as needed to provide and maintain the service. xneelo hosts this WordPress website. WooCommerce manages orders and website accounts. Paystack processes payments. Coursebox provides learning accounts, enrolment and course activities. Website transactional emails use the hosting server's email-delivery system.
If you choose to subscribe using the separate mailing-list form, your submitted name and email address are processed through Mailchimp to send Oceans Technology course updates. You can unsubscribe using the link in a marketing email or contact us. Signing up for a course does not itself subscribe you to this mailing list. Mailchimp's privacy information is available at Mailchimp privacy information.
Pages also request font styles and files from Google Fonts to display the website typography. These requests connect your browser to Google's font service and include the technical information needed to deliver the files, such as your IP address and browser information. Google's privacy information is available at Google Privacy Policy. This font delivery is separate from Google Analytics, which is disabled.
Our enquiry form uses Google reCAPTCHA to help detect automated abuse. The service connects your browser to Google and may use technical browser information and the _GRECAPTCHA cookie for risk analysis. Review the Google Privacy Policy and Google Terms of Service. If the form is inaccessible, you can contact management@oceanstechnology.co.uk by email instead.
We share only information needed for the relevant purpose, and may disclose records where required by law or necessary for a lawful dispute or security response. Paystack and Coursebox may also process certain information under their own notices and legal obligations. Review the linked provider policies for their roles, subprocessors and international processing.
Paystack privacy and terms: https://paystack.com/za/terms. Coursebox Privacy Policy: https://www.coursebox.ai/privacy-policy. Coursebox Data Processing Agreement: https://www.coursebox.ai/dpa. xneelo privacy policy: https://xneelo.co.za/legal/privacy-policy/.
International processing
Information may be processed outside your country when using payment, learning, hosting-support or email services. Coursebox is an Australian provider and its published privacy notice and DPA describe international transfers and safeguards. Paystack's South African privacy notice describes overseas processing, including cloud infrastructure in Ireland. The exact locations depend on the provider and service used.
You may contact management@oceanstechnology.co.uk for information about applicable providers and transfer arrangements. We must use the safeguards or other lawful mechanisms required for the relevant transfer; publication of this notice is not, by itself, a transfer safeguard or consent to every possible transfer.
Retention
Retention depends on why the information is held. Account and learning-access records are needed to support your purchased lifetime entitlement. Order and transaction records are retained for applicable tax, accounting, fraud-prevention and dispute obligations. Enquiries and support records are kept while needed to answer the enquiry, resolve an issue or maintain an appropriate service record. Security logs and backup copies follow the relevant system's operational retention settings.
A legal obligation or unresolved dispute may require particular records to be retained after an account closes. Information should be deleted or appropriately anonymised when no longer needed for a lawful purpose. Ask us for the applicable retention information or to request deletion; we will explain any record that must be retained. Deleting an account may affect the ability to provide ongoing course access, so we will clarify the consequences of your request.
Your rights and complaints
Depending on the applicable law, you may request access to your information, correction, deletion, restriction or portability; object to particular processing; or withdraw consent for processing based on it. Rights may be subject to lawful conditions and retention obligations. We may reasonably verify identity before acting. Withdrawing consent does not make earlier lawful processing unlawful.
Email management@oceanstechnology.co.uk to make a request or raise a concern. You may also complain to the competent regulator, including South Africa's Information Regulator for matters within its jurisdiction or the UK Information Commissioner's Office where UK law applies. Our internal process does not remove those rights.
Marketing and learning-platform features
Operational messages concerning an account, payment or course are different from marketing. Marketing consent, where required, must be separately obtained and can be withdrawn. Course registration does not automatically subscribe you to unrelated promotional communications.
Coursebox may offer AI-assisted learning and assessment features. Their use depends on the particular course and portal settings. Review the notices shown in the learning portal and avoid submitting confidential project data or information about other people without authority. Contact us about an assessment result or a concern about automated processing; this notice does not claim that every course uses AI assessment.
Cookies and browser storage
The website uses essential cookies or browser storage for functions such as WordPress login, WooCommerce basket and session state, security and the requested checkout. Examples can include wordpress_logged_in_* and wordpress_sec_* for authenticated sessions, wordpress_test_cookie for cookie support, wp_woocommerce_session_* for basket/session continuity, and woocommerce_cart_hash and woocommerce_items_in_cart for basket state. Whether a particular cookie is used depends on the page and activity.
Paystack and Coursebox operate their own services with separate notices. Payment technology necessary for the requested transaction is distinct from optional advertising or unrelated analytics. Your browser can block or remove stored data, but blocking essential storage can prevent sign-in or completion of registration.
Optional Google Analytics and Google Tag Manager output is switched off in this website's configuration. If optional analytics or marketing technology is introduced, we will explain its purpose and obtain consent where required before it is used. Third-party services that you choose to visit have their own notices.
Security and changes
We use technical and organisational safeguards appropriate to the service, but cannot guarantee that an online system is entirely secure. Protect your account credentials and report suspected account misuse to management@oceanstechnology.co.uk.
We will update this notice when relevant practices change and provide further information or seek consent where required. The current version and effective date are shown on this page. This policy does not claim certification or blanket GDPR, POPIA or payment-provider approval.
Privacy and Cookie Policy | Course Registration Terms | Cancellation and Refund Policy